1. Introduction
1.1 Teesgraphy India (“Company”, “we”, “us”, and “our”) respects the privacy of its users accessing its website at www.teesgraphy.com (“Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
1.2 The Company has adopted this Privacy Policy, in compliance with the provisions of applicable laws, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it, and the steps we take to protect it.
1.3 The Company has provided this Privacy Policy to familiarize you with:
a) The type of data or information that you share with or provide to the Company and that the Company collects from you.
b) The purpose for the collection of such data or information from you.
c) Company’s information security practices and policies.
1.4 The capitalized words and expressions used in this Privacy Policy and not defined herein but defined in the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) will have the meanings assigned to them thereunder.
1.5 Please note that usage of the term Personal Information includes Sensitive Personal Data or Information (“SPDI”), wherever appropriate and/or mandated under the IT Act and the SPDI Rules.
2. Collection of Information
2.1 The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information”.2.2 Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
a) Your user name along with your password.
b) Your name.
c) Your telephone number.
d) Your address.
e) Your e-mail address or other contact formation.
f) Information regarding your transactions on the Website, (including sales or purchase history).
g) Any other information that you provide during your registration process, if any, on the Website.
h) [Identification code of your communication device which you use to access the Website or otherwise deal with Company],
2.3 Such Personal Information may be collected in various ways including during the course of you availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with Company’s customer service by phone, email, or otherwise, or posting user reviews on the items available on the Website.
2.4 You represent that the Personal Information you provide to us from time to time is and shall be correct, current, and updated and that you have all the rights, permissions, and consents to provide such information. Your providing the data/ information and the Company’s consequent storage, collection, usage, transfer, access, or processing of the same shall not be in violation of any third-party agreement, laws, judgments, orders, or decrees.
3. Purpose and Usage of Personal Information
3.1 The Company does not disclose, transfer, trade, rent or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same.
3.2 Information provided by you is used only:
a) To facilitate your use of the Website.
b) To respond to your concerns, inquiries or address your requests for information about the various services we offer.
c) To provide you with information about the Company’s services/products and send you information, materials and offers from the Company.
d) To send you important information regarding the Website, changes to the Company’s terms of service and various policies, and/or other miscellaneous information.
e) To send you surveys and marketing communications that the Company believes may be of interest to you.
f) To personalize your experience on our Website.
g) To complete and fulfill your purchase, if you purchase any content or avail of any service from the Website, for example, to have your payments processed, communicate with you regarding your purchase, and provide you with related customer service.
h) To administer product downloads.
i) To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website)
j) To improve the services, content, and advertising on the Website.
k) To protect the integrity of the Website.
l) To comply with legal requirements and disclosures provided under the laws of India.
3.3 Your Information will be kept confidential to the maximum possible extent and in accordance with the provisions set out herein.
4. Advertising
4.1 The Company uses some third parties to administer a limited set of advertisements on our Website and portals. During this process, none of your Personal Information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner. We do not disclose your Personal Information to third parties for their marketing and advertising purposes.
Links to other third party sites
4.2 The Website may provide third-party information and links to other websites that are not affiliates of or operated or controlled by the Company including but not limited to payment gateways or social networking websites. The Company is not responsible for any form of transmission, whatsoever, received by you from any third party website and accordingly does not make any representations concerning the privacy practices or other policies of such third party websites. Under no circumstances shall the Company be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages, or other materials available on such websites. Any user information provided by you to such third-party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.
Disclosure of Personal Information
4.3 We may disclose your Personal Information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from law enforcement or governmental agency or judicial, quasi-judicial, or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
4.4 We may disclose your Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
5. Security Practices and Procedures
5.1 The security of your Information is very important to the Company. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your Information. You accept the inherent security implications of providing privacy to your Information shared with us and you will not hold us responsible for any breach of security or the disclosure of information unless we have been grossly and wilfully negligent.
5.2 We may enter into an agreement with third parties (in or outside of India) to store your Information. These third parties may have their own security standards to safeguard your information or data and we will on a commercially reasonable basis require such third parties to adopt reasonable security standards to safeguard your information or data.
5.3 Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Information, if such loss, damage, or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
5.4 In the event of any breach of your Personal Information, the Company will, without unreasonable delay, notify you of it by email or fax and take appropriate measures in compliance with the provisions of applicable laws.
Miscellaneous
6. User Rights and Discretion
6.1 All Personal Information provided to the Company by you has been voluntarily provided by you. You have the right to withdraw your consent at any time in writing by sending an e-mail to us at teesgraphy@gmail.com in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applied prospectively. In case you do not provide your Personal Information or consent for the usage of your Personal Information or subsequently withdraw your consent for the usage of the Personal Information so collected, the Company reserves the right to discontinue the services for which said Information was sought.
6.2 You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.
6.3 You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests, or under any judicial proceedings. With respect to such data or information, the aforementioned rights will not be available.
6.4 The Company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking on the unsubscribed link option attached to the e-mail.
Important Disclaimer
6.5 Although the Company provides full security and secrecy to your Personal Information, we urge you to be careful with sharing of your Personal Information with any third party claiming to be related to the Company on separate emails/phone calls, etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility for the same.
Change in Privacy Policy
6.6 This Privacy Policy may be amended/updated from time to time. Upon amending/updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of the Website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.
Changes in Constitution
6.7 We and our affiliates may disclose or transfer some or all of your Personal Information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. When such a transaction occurs, then the other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.
Further Acknowledgements
6.8 You hereby acknowledge and agree that this Privacy Policy:
a) is clear and easily accessible and provide statements of the Company’s policies and practices with respect to the Information;
b) provides for the various types of personal or sensitive personal data of information to be collected;
c) provides for the purposes of collection and usage of the Information;
d) provides for disclosure of Information and
e) provides for reasonable security practices and procedures.
Grievance redressed
6.9 The Company respects your privacy and if you do not want to receive any kind of communications from teesgraphy.com or have any grievances to share, please report to:
Email: teesgraphy@gmail.com